A local trades owner takes a call beside his work truck while a crew works on a house.

AI keeps you organized. People keep you growing.

Tools that answer every call. Coaching that helps your people work together.

30+ years of leadership and management experience
Based in Eastern North Carolina

Two ways we help. Pick your door.

A landscaper smiling while she takes a customer call.

Marketing & Tech

An AI receptionist, missed-call text-back, websites, local search help, review requests, and simple apps for jobs and crews.

See Marketing & Tech
A coach and a business owner talking at a table.

Consulting

Coaching, soft skills training, and CQI for owners, managers, government teams and nonprofit leaders.

See Consulting
A septic service crew arriving at a rural home.

Every call answered. Every job on track.

We help the local crews who keep Eastern North Carolina running — gutters, septic, landscaping, food trucks and more.

Who we work with

A landscaping crew working in a residential yard.

Small and medium businesses

Shops, offices, service companies and local trades.

Staff helping a visitor in a modest government office.

Government offices

Teams that want smoother work and stronger leaders.

Volunteers packing food boxes in a community hall.

Nonprofits

Leaders, staff and boards doing a lot with a little.

A tradesperson on a porch checking a missed call.

Don't take our word for it. Try it.

Call our demo AI receptionist and hear how it answers. Or look at the demo sites we've built.

What happens when you reach out

1

We take a look at your situation

Tell us about your business. We look at how calls, your website and your Google listing are working today.

2

You see a plan or demo first

You see a plan or a working demo before you spend anything.

3

We find the right package together

We will work together to help you find the right package to meet your business needs.

A business owner smiling as she reviews a simple plan on a tablet.
Free

Free quick checkup

We call your business line to see what happens to a missed call, and we take a look at your website and Google listing. You get a short list of fixes.

This is separate from our consulting assessment.

Get my free checkup

Common questions

What areas do you serve?

We're based in Eastern North Carolina and serve Onslow County, Jacksonville, Hubert, Swansboro, Richlands, Sneads Ferry, Carteret County, Morehead City and the rest of Eastern NC. Consulting and training are also available elsewhere by arrangement.

Who does SurgeTide work with?

Small and medium businesses, local trades, government offices and nonprofits.

What is CQI?

CQI stands for Continuous Quality Improvement. It's a simple, ongoing way to get better: look at how work gets done now, try a small change, check the results, and keep what works.

How is training delivered?

Mostly in person, at your location, so your team can practice together. Online sessions are available when needed.

How does pricing work?

Marketing & Tech plans start at $97/month, and other plans are quoted based on your needs. See our Packages page for details. Consulting is priced after an assessment, as a custom package built for your organization.